ShopClues.com — Product defective

Address:	New Delhi, Delhi, 110018
Website:	shopclues.com

Dear Team, With reference yo my any yours below mail i have ordered a One plus One mobile phone on 5th September, 2015. Order was received but it was a bad quality phone with defects. So i filed a return request for my order no:[protected], After many followups my phone got replaced, but yesterday when i received my replaced mobile phone with order no[protected] after delay in delivery delay i found that this phone is not starting. I tried to charge it us but it is not even charging. I thought this time i should contact the service center of One plus if some small problem will be there they will get it sorted instead of replacement. But Now new story is there The Manager of One Plus Service center Janak pury, Delhi told me that it is a damaged mobile already had come to One plus service center for Screen Change. The phone is out of warranty And can be a stolen or Purchased from Gray market and then sold by shop clues. I was shocked I asked them to provide me in written . He has asked me to wait till Monday and dropped a mail to One plus company with the bill issued by the shop clues for the further details. I feel totally harassed by shop clues.com by selling a stolen and out of warranty damaged peace to me who is not even getting started. I demand a apologize from shopclues.com and replace my phone with a brand new mobile with in 5 days as my money is already stuck with you people from last 40 days. Otherwise i will file a case against you in Janakpuri Consumer Court. Attached are the picks of the mobile phone and i have also talked with your merchant rockingdeal.co to told me that he will replace it but request should come from shopclues.com. Kindly note I am not able to initiate the Replacement online kindly initiate on my behalf. Regards, Nikhil Kumar Sharma Mob:-[protected]