ShopClues.com — Product delivered at Incorrect Address

Address:Udaipur, Rajasthan

Dear Team, I have ordered a Wallet on 8th Nov 2014, Order Number is 25984449. On 10th Nov, your mail received that my article has been shipped and Docket number shared was X11077192, VIA DTDC. Even in 10 Days i didn't receive my product. I checked at DTDC website, found that docket number showing delivery at Hyderabad Address, whereas i ordered at Udaipur Rajasthan Address. I cross checked my order summary in case if I made mistake, but address and PINCODE was written perfect. I tried reaching support number on website i.e.[protected], but it is not working. This is very much depressive as it was a gift for my friend, and it was all spoiled. I am looking for urgent response.
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Nov 29, 2014
Updated by vikbaba
No Update yet, Please let me know if this can be resolved. If not please initiate refund.
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Dear Customer,

Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.


Regards,
ShopClues Support!
No Update yet, Please let me know if this can be resolved. If not please initiate refund.
Dear sir,
i ordered two type of product dated. 18/10/2015 ordered no. 72363723 and 72363693. 72363693 has been delivered and 72363723 has been returned.I have no clue how the courier service (aramax)has returned the product and can i received the product(ordered no.[protected]or its canceled forever.Please updated the status in my email address: [protected]@yahoo.Com

thank you
nilkamal bhattacharjee

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