ShopClues.com — Product got cancelled and amount not refunded

Address:	Jamnagar, Gujarat, 361005
Website:	Www.shopclues.com

Please find the below details in which i had placed two transation with shopclues, which was cancelled and only one transaction refunded in to my account. As contacted with shopclues they declared that they had already processed the amount with bank as per the details. But icici bank telling that they had received any request for the second refund.

Transaction 1:

Transaction date: 23.02.2017
*amount-26598.00
Refund processed date: 23.02.2017
Refund reference number (Rrn):[protected].

Transaction 2:

Transaction date: 23.02.2017
*amount-26598.00
Refund processed date: 25.02.2017
Refund reference number (Rrn):[protected].

Please confirm and initiate the refund process at the earliest.