ShopClues.com — product item not received

Address:486886
Website:ShopClues.com

Shopclues.com sent me, my booking item through "dotzot"courier service, this courier service do not update status of this item. Several time i am contact customer care both dotzot & shopclue, but they did not response my request. Now i want to know where is my product and when they will delivered. I contact shop clues customer care from this number-[protected] but did not response me. I want this product on or before 25.09.2017, bcz i leave the place where i placed my order.
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ShopClues.com customer support has been notified about the posted complaint.
Sep 24, 2017
Updated by aruputtamtumpa
very very bad services.
Complaint comments 

Comments

I had ordered a product two times all two times wrong ones and plus horrible customer service. First time wrong color so second time size was wrong and till now they havent refunded it as clues bucks or money in my account instead they sent emails stating i havent taken any action.
ShopClues.com Customer Care's response, Sep 28, 2017
Verified Support
Sorry! Do let us know if we can help you out with something. We're here for you.
Shopclues are bad, no customer support. My prepaid order was which was to be delivered in 3-4 days was not even prepared for dispactched, for more than 10 days. They have failed in delivery and also no action is taken on my request of refund of my money. SHOPCLUES is VERY BAD, FRAUD AND SHAME ON ONLINE MARKETING. NEVER BUY FROM THEM.
ShopClues.com Customer Care's response, Sep 28, 2017
Verified Support
Sorry for the unpleasant experience you had, Ashok. Help us with your Order ID and we'll ensure a speedy resolution is offered to you now.
10/09/2017 ko order confirmed hua par abhi tak item mere pass nai pahucha bahut ganda service h
ShopClues.com Customer Care's response, Sep 28, 2017
Verified Support
Please share your Order ID with us, Dheeraj, so that we can check and update you on this.
Hey, apologies for the inconvenience. Please share your Order ID so that we may assist you in resolving your concern.

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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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