ShopClues.com — Product not delivered, but I paid as prepaid. | |
Dear Sir/Madam, My name is PALANI KUMAR S from Tamilnadu. I ordered a pant for my son for Rs563 through SBI Net Banking on 19th October 2020 in Shopclues.The order placed successfully and they (Shopclues app) said the expected and promised delivery date is 29th October 2020.But till now they did not deliver and I call customer service number [protected] many time, there is only IVRS voice only, no executive answer me. I am very very disappointed for this incident. So I request you to take necessary action to deliver my product or Refund. Thanking you! Yours Truly, PALANI KUMAR S, [protected]. Was this information helpful? | |
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ShopClues.com customer support has been notified about the posted complaint. | |
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
This is with reference to your Order ID[protected] for Xee Men's Grey Cargo.
We would like to inform you that your order has been shipped through Ekart under tracking ID SCLP[protected]. The shipment details have also been shared through an SMS and email. We would request you to wait for delivery as your product is currently in-transit to your location and it is expected to be delivered to you on priority.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues