ShopClues.com — Product not delivered by shopclues

Address:Chennai, Tamil Nadu

My Order No. : 11392869, Which is till now not delivered, When i m checking track your product it's showing, Product Status on blue dart page it's showing "Linehaul Delayed; Accident/Traffic-Jam Contact Customer Service" .. Look my product is already delayed and if it's broken or any kind o[censored]nexpected thing i found as per blue dart status. So it's better you take followup from blue dart and insure my product reach to me in good Condition without any delays.
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Dear Sir/madam, I have 3 ordered of "Transparent Bra Straps - (Pack of 2 pairs)" Code: 1677020 and i paid online, but still I have not get it. I told again and again shopclues.com customer care by call and e-mail, but they have not get any solution. My Payment method is Visa debit card/online paid. I have given 3 ordered of same product/item as follow:
1. #9591577 22 Dec 2013, 11:13 PM
2. #9601123 23 Dec 2013, 09:59 AM
3. #9624437 23 Dec 2013, 07:08 PM
Subtotal : Rs.120
(-)Order Discount : Rs.97
Price after Discount : Rs.23
Shipping Cost : Rs.19
Total : Rs.42
I have given 42x 3 = Rs. 126 for three same items, but not get any one.
I have separately paid online of Rs. 42/- for above mentioned three same times, so totally Rs. 126/- has been debited from my debit card, but still i have not receive the product. The status of order is showed that "This order is shipped via Overnite Express. The tracking number for this shipment is [protected]. To track this package goto http://www.overnitenet.com/ and enter the tracking number shown above".
But its so late i not get it. Please, give me a reasonable solution as soon as possible.
Thank you.
Regards
Sejal Patel
Dear Sir/madam, I have 3 ordered of "Transparent Bra Straps - (Pack of 2 pairs)" Code: 1677020 and i paid online, but still I have not get it. I told again and again shopclues.com customer care by call and e-mail, but they have not get any solution. My Payment method is Visa debit card/online paid. I have given 3 ordered of same product/item as follow:
1. #9591577 22 Dec 2013, 11:13 PM
2. #9601123 23 Dec 2013, 09:59 AM
3. #9624437 23 Dec 2013, 07:08 PM
Subtotal : Rs.120
(-)Order Discount : Rs.97
Price after Discount : Rs.23
Shipping Cost : Rs.19
Total : Rs.42
I have given 42x 3 = Rs. 126 for three same items, but not get any one.
I have separately paid online of Rs. 42/- for above mentioned three same times, so totally Rs. 126/- has been debited from my debit card, but still i have not receive the product. The status of order is showed that "This order is shipped via Overnite Express. The tracking number for this shipment is [protected]. To track this package goto http://www.overnitenet.com/ and enter the tracking number shown above".
But its so late i not get it. Please, give me a reasonable solution as soon as possible.
Thank you.
Regards
Sejal Patel
Dear Pradeep,

We deeply regret the inconvenience caused to you. We are coordinating with the courier partner to get this checked on urgent basis and will share the timely updates via mail/call. Be assured of receiving the plausible resolution from us ASAP.


Regards,
ShopClues Support

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