[Resolved]  ShopClues.com — product return-bhuwal fashion blue chiffon embroidered saree. order no.[protected]

Address:496445

Bhuwal fashion blue chiffon embroidered saree. Order no.[protected]
This product is not as i was expected so i am tried to return it back, i lodge a return form. From shopclus and they send me a address to return-

Nuvo logistics pvt ltd.
C/o shopclues.com
Plot/khasra no-142,
Dhulsiras village,
Sec-24, dwarka,
New delhi-110077
I and i send it to at 26/09/17 by speed post trac. No - ec[protected] in.
But didn't accept the package and it come back to me.
Then again we send it back then again they refuse to accept it.
And also i am trying to contact to anyone to resolve the problem but i am not
Any thing even i made a complaint on shopcluse helpdesk email but...
Still i am facing the same problem.
And i wanted to know the return procedure and also to return this product.

So please suggest me the procedure.
Here in my place no one trust on online purchase so please prove me wrong.
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Apr 19, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Oct 09, 2017
Suvvada Narasimhamurthy's response
Mobile was duplicate and battery pack up was very low so would you please re back my B312 MTR mobile
Verified Support
Oct 12, 2017
ShopClues.com Customer Care's response
Hi Laxmin,

We genuinely apologize for the tumult generated here.

Your concern has been escalated to our Support Team and they will be reaching out to you within next 24 hours for a further course of action.

Requesting your support and patience in this matter.

Regards,
Team ShopClues.
Complaint comments 

Comments

MTR mobile wasn't work good do plz re back my mobile from me so would you like to plz re back mobile phone battery pack up very low so plz re back my mobile as early as possible

ShopClues.com Customer Care's response, Oct 12, 2017
Verified Support
Hi Suvvada,

Sorry for the inconvenience that you may have faced this time.

Please share your Order ID as we are unable to identify any details from the image shared by you. Your early response would be highly appreciated to ensure a speedy resolution is offered to you.

Regards,
Team ShopClues.

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