Oct 01, 2017
Updated by Divya0309 Order ID:[protected]
Customer[protected]:32:13)
As per the product specification camera quality is not good, headphones are not working, heating issue,
Customer[protected]:56:04)
Dear Team,
Request you to return this product as soon as possible, because it's really bad product, battery back up is only 3-4hrs, product is heating up,
Headphones are not working
Camera quality is really bad, as per the product specification camera is 13mp, but camera quality isn't up to the mark,
If shopclues won't change this product then I'll take a legal action against shop clues,
Please pick up this product & refund my amount.
Thanks
Divya Dubey
Customer Care[protected]:42:43)
Dear Paresh,
Greetings from ShopClues.com
We sincerely regret the delay in response.
This is in reference to your Order ID[protected] for Intex Aqua Crystal Plus (2 GB, 16 GB, Black).
At the outset, we apologise for the quality issue faced by you in the delivered product. Please note that this is a manufacturer warranty product & meets the quality standards as provided by the manufacturer. Hence, the Authorized Service Center of Intex will be in the best position to diagnose the defect and resolve it to your satisfaction.
To locate the nearest service center, please call on[protected].
Note: In case the Service center is not providing you desired support, please obtain a job-sheet from them and send us the scanned copy of it. We shall then escalate to the concerned team and ensure the Service center resolves the issue faced by you.
For further assistance, kindly refer to http://www.shopclues.com/return-policy.html
Best Regards,
Manisha Pahwa
Customer Support Team
ShopClues.com