ShopClues.com — Refund has not been initiated

Address:Gurgaon, Haryana, 122 001
Website:www.shopclues.com

Hi team,
I ordered the product on 14 august 2016, estimated delivery time was 21 august 2016. I tried contacting your support many times, but unfortunately they don't have any update.
I tried contacting your courier team, but there customer service is pathetic. They hang up the calls, put the calls on mute.

I ordered the laptop as a rakhi gift for my sister, but i have not received any update from your side related to the delivery of the product.
I have raised a request to refund my money in my bank account. Since than i have not received any response from you side.
Order id : 97072582
Return id : 3081292
Kindly look into the matter and initiate the refund as soon as possible. Your prompt response will be appreciated.
Regards,
Anuj upmanyu
[protected]@gmail.com
[protected]
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    ShopClues.com Phone
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    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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