ShopClues.com — Refund not credited in bank account

Address:	Mumbai City, Maharashtra, 400002
Website:	www.shopclues.com

I ordered shoes from Shopclues.com, on March 10, 2017. Unfortunately had to cancel the order as the delivery date was too late, the date when money would be refunded, as per the text message received was March 15, 2017.
My order ID is[protected] and I have tried to contact the customer care support quite a few times but did not receive any updates from them, it has been 8 days since cancellation and I have not received any refund, I request that my query is resolved as soon as possible.