ShopClues.com Complaints & Reviews

hi there, My name is Pankaj Kumar.
I made a transaction of 1339 rs for buying nokia 101 mobile from www.shopclues.com on 10-sep-2012 for gifting to my father.
Order no is 1542146 and placed on 10-sep-2012. This site was proved to be the wrost site for me. I have very horrible experience with them. This is totally a fraud site.

The shipment which was send to me was faulty so I refused to accept and didn't...

ORDER NO: 1440106
ORDER DATE; 20 AUGUST 2012
PRODUCT COST: RS. 135 /-
PAID AMOUNT THROUGH : NET BANKING
DESCRIPTION: TILL DATE, I DIDN'T GET MY PRODUCT. 1 month over....

Order: 1534263
Date: 07 Sep 2012, 03:54 PM
Status: Shipped

The order shows shipped in my account. However, I want to know the courier and the tracking number of the shipment which is not updated on your website. When I call the customer care, it rings and gets disconnected. Its been 10 days that I made the payment and I want to know where my product is....

i m purchase data card from shopclues.com with order no:1477279,1477480. they account shows your product is deliver but the product is not deliver to me......... samething will happen before order no:1455633 they showing the product is deliver but recieved by me....or not even they provide any detail about the delivery the customer care never reply on call even not answer the mail......this fraud is happening with this website plz help me...

I, Praveen, order Philips SHE3595BK/00 In-Ear Headphones from shopclue.com on 26 August. After four date of purchase my order status is "Processing". About the shipment, it is mentioned as "No Shipment found". They are proving felicities like live chat, phone contact number, and mail id. I tried to contact them through all these possible ways, but there is no replay.
Order details:
Order: 1476621...

I purchased a samsung mobile on 22/7/2012 from shopclus vide order no. 1360812.
After two days, I got the call from them that the phone was out of stock. On being asked why they are selling if phone is out of stock, they made a childish excuse that price has been increased to 2500 from 1899 so that no body buys at that high price. Cheater from day one.

After 5 days of non stop email and calls, the order was cancelled...

I ordered my product on 3rd Aug 2012. The product has to be delivered on 7th Aug 2012. Oreder no.1391188. Payment is completed by Debit card during the order of the product. I got a mail from www.shopclues.com regarding the product delivery, but next day even the product was not delivered to me, then I complaint them about the product delivery but they keep me pushing for next every 2-3 days or 4-5 days by giving the confirmation that the...

I have booked online product(Iron) on 12th July-2012. I have already paid for the same through net banking. But courier boy came to me on 28th-July-2012 with the product and again asked me for money which I have already paid. Please refund my amount....

Dear mam/sir;
i purchased akash tablet from shopclues.com some day before but when i opened the box i found that the seal was broken and it was a used/second hand product as it has scraches in it and its functions are also not working...everything in it has been used in it e.g.sd card in it...we cannot use it at all as it is not in the position to use.....it is of no use....its not working properly ....there...

Hi,

I placed an order on shopclues.com on 16th July and the order no is 1331681. After 10 days when I did not received any info regarding the order I called the CC and they said that the order is shipped and when I asked for AWB no they said they don't have that. After this I had a chat with them and gain the same ans. I had put a mail to [protected]@shopclues.com but to my dismay no answer at all. Kindly provide me a solution...

Respected Sir,

I have made an order of Moserbear Pen Drive on July, 9. I received a mail regarding shipment of my product on 14th. Still then, I haven't received that pen drive yet. I have been highly disappointed and I think I will be more careful while ordering something from now as I dnt think the service is as I expected. I made several purchases before, but the shipment was always been after 6-7 days and that's...

I ordered a mobile phone through www.shopclues.com. But the phone was not working. I tried to reach the customer care numbers which are always busy[protected]/01/02).
Even i mailed to [protected]@shopclues.com, they didn't reply back.

Order ID: 1327214
Reliance Classic 7310...

Sir,
I ordered a Philips DVP3526/94 DVD Player on 15th june,2012,order no:1243308.But still I haven't received my product.Everytime I called the customer care they plays the same record "You can expect the delivery within 2-4 days."But no positives are happening.
Now I'm thinking that I've been cheated.
Sir,Please do something to help me get back my money or product....

0n 12.06.2012 payments through my debit card sbi bank
rs369/ Dr,to avenus india pvt ltd
for the mobile phone offer by shopclues.Com (order ID 1323628)
till today no response from company side
so you are requested please guide me for this fraud...

Dear Sir/Mam,

I have booked an order on date 2nd july,2012 on shopclues.com of amount 579/- which is fully paid and its order no. is 1287791. I am getting it delivered on my home address. I called at customer care of shopclues.com they assure me but still i am not getting my product. I e- mailed them and each & every time they respond and again give me assurance but do not deliver my product....

i doesn't got the delivery of the order made through advance payment. the details are as follows
order no.1261099
product name- Amzer iBud Portable 3.5 mm Jack Earphones (QTY:1)...

i book a tablet PC from shopclues.com on 9/06/2012 that company says you recived product within 48 hours but we still wait for tablet .
Order #1201742
Date: 09 Jun 2012, 06:01 PM
Payment method: Cash on Delivery
Product Quantity Unit price Subtotal
XElectron 7" WS707 Capacitive Tablet PC

Code: 134519.000.TBR

Merch Ref: WS707
1 Rs.5,999 Rs.5,999
Subtotal:...

I had ordered for 3 mugs having photo on Thuem . i had uploaded 3 photo on Thue site while booking . Thuey got me a mail saying to sent Them Those photo again to Thuere mail , i send it twice .i ordered it on 19Thu may .
later when i received Thue product after many days i found Thuat all products had same photo raThuer Thuan different one , when i contacted Thuey said me to mail Thue photo of shipped product , i did it .Thuen Thuey...

Hi team,

This complain is in regards to the Non receipt of order from Shopclues.com.
i had ordered an steam iron online and made payment through netbanking on 28th April 2012 and on the site they had mentioned delivery in 4-5 days but even after 14 days i haven't received my order and top of that shopclues online support executive don't reply to mails or chats. I even contacted the merchant but they said they...