ShopClues.com — Refund not received vide Order No: 22184715

Address:

Kolkata, West Bengal

Sir, I ordered Decorative LED lighting - 10 Meter - 10 Pc. Vide order No: 22184715 on 7th Oct14. It was shipped on 12th Oct14 via Bluedart tracking No: [protected]. As Bluedart didn't update the status of the above traking no, I mailed to Mrs. Soma Roy- Assistant Manager (Customer Care) - Bluedart Service. She replied that it is untraceable in the network, hence it is not possible to delivery the item. I mailed this to Shopclues.com and sent the copy of the Bluedart mail as proof. And claimed for the refund of Rs.590 But they are not responding to my mail. Hence I want to make a file to lodge the complaint. I have attached the mail copy of Mrs. Soma Roy- Assistant Manager (Customer Care) - Bluedart Service. Waiting for your reply, Regards, Gopal Pal