[Resolved]  ShopClues.com — Regarding order id 12998495

Address:

Gurgaon, Haryana

Dear Sir,

ORDER ID: 12998495
ORDER TIME: 14 Apr 2014, 08:53 PM
PRODUCT ORDERED: Samsung Galaxy S4 Mini I9192
PRICE: 14610 RS.
I ordered Samsung Galaxy S4 mini from Shopclues.com.
After 4 days of order my order status was showing "order cancelled" without any cancellation request from my side.
On enquiring with customer care the reply was "there is pricing error hence order cancelled".
I was cheated from Shopclues.com.
If there was pricing error from merchant side, doesn't Shopclues.com has the authority for Cross-check at the same moment, when the Product was put on display.
On talking to Meenakshi Singh(Floor Manager, +91-[protected]) the reply was insatisfactory, neither she was able to address the issue properly and disconnected the phone without even listening properly the issue.
Is this the Consumer Satisfaction that Shopclues claims about.
This is a shear case of Forgery from your side.
A highly reputed website like shopclues .com is doing this kind of Forgery, this was never ever expected.
I have paid the money, also paid the interest on Credit card, waited for 5 long days and now you say you can't deliver it. What type of irresponsible behaviour was that from your end.
I need the product anyhow, I can't bear inconvenience in any regards. Be it the pricing error, merchant problem or any damn thing I need the product.

Regards,
Varun
[protected]