ShopClues.com — Regarding refund of my A/C

Address:	221007
Website:	www.shopclues.com

Dear Sir

I recently brought a Voltas 155CY 1.2 Ton 5 Star Split Air Conditioner from ShopClues which had of Rs 25490, Shipping Cost Rs 399, Grand Total Rs 25889.00. Which I paid throught the online which was prepaid order had order id:[protected] on Mon, 5th april 2017, but on friday 7th april I had by mistaken clicked on the returned option which it had given me message on my mobile that my order successfully delivered the product which I havn't received, I don't want the product because it had aluminium condenser. I want my refund as soon as possible.

I had paid through the my Overdraft account which is charging me 16.55% of no use.

I had bought many items from your website and have alwaysbeen pleased in the past, however with this item I am disappointed and would require you to refund me so that I can buy different model.

I expect to hear back from you with a full resolution to theis issue by 10th April 2017 at the very latest.

Yours sincerely

Jilajeet Ram