[Resolved]  ShopClues.com — return rejected

I have placed a order on shopclues order id[protected]. But the product ia very cheaf quality. So i am file a returen. The after 4 minutes returen was reject and no one resolve this quary. When i am call the custumer care there is no solution. They orivude me many reson which are not acceptable. But according to shopclues easy returen policy. Custemer can easily file returen and getting the proper resolution.
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Mar 13, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2019
ShopClues.com Customer Care's response
Dear Cutomer,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

As per our records, your order is in transit. You may track your order on the Delhivery website by tracking Number[protected] and contact the customer care of Delhivery on[protected] /Email: [protected]@delhivery.com. Further, your Order is expected to be delivered by 5th Feb'19.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues.
Feb 06, 2019
Updated by sucess sucess
THANK YOU.
Feb 08, 2019
Updated by sucess sucess
please shopclues help me my order id[protected]
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