[Resolved] ShopClues.com — Return request not entertained !!! | |
I purchased a Quechua Hiking Bottle from shopclues having order number[protected] and when the product reached me it was of low quality and was a defective or a damaged peice so I promptly placed an request for replacement. The return id is 378031.Even after explaining the case that I received a defective or damaged product they say that product is like that only and they would NOT entertain my request. With this type of behaviour I am sure that all this "10 days hassle free return" policy is just a fake propaganda !! They are offering discounts to the product beacause it is of cheap quality and no one at a store will buy a defective / damaged product hence they are putting it off by selling it on-line. And then they would not allow replace / return, this way they can sell off their garbage ready to be thrown product. Do not waste your money on buying anything from this seller now that you know why they are able to offer discounts !!! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 11 Comments | |
Comments
I would expect the product to be replaced promptly and I am looking forward to your response.
Thanks
Thanks
Finally I received a response saying that "Kindly note the reverse pickup has been scheduled and one of our courier agencies will reach you in next 6-7 business days." Though it is not mentioned in the mail as to what decision has been taken for my case ? Whether am I getting a replacement of my product with a new set or is full refund of my money has been initiated ? For clarifying these queries I had to again write a mail, the response for which I am again waiting :(
Please clearly answer my query before sending in the courier guy for pickup.
Please clearly answer my query before sending in the courier guy for pickup.
though order not delivered they are telling it is delivered to my place
Oder number is 39493937 though order not delivered they are telling it is delivered to my placeRefund not provided
Wrong product delivered not as shown in in the description image . after contacting the customer support the the refund is not initiated from three weeks.i have received wrong kurthi pink colour where as i have ordered mehroon colour one
order number is 20178855 and my request has been logged with ticket number 1102327 . Send me the actual kurtha which i have ordered.not received the delivery of bed sheet.
I ordered a set of 4 bed sheets on shop clues on 22nd october 2014 but didnt received any delivery yet. My order number is 24263773. Kindly send me the details if its already delivered.MOBILE: [protected].I HAVE BOOKED A MOUNT BLANC PEN ON 14/12/2014 BOOKING ORDER NUMBER IS 30158371
STATUS OF MY ORDER PLEASE REF MY MOBILE [protected]/[protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 12 4441 4888 (Customer Support)
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Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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We have registered your concern & getting this re-checked. You will be timely updated on the registered contact details. Kindly accept our apologies for the inconvenience caused.
Regards,
ShopClues Support!