[Resolved]  ShopClues.com — Samsung Galaxy S6 is not yet delivered/ provided the fake shipment number

Address:	Gurgaon, Haryana
Website:	www.shopclues.com

I have placed the (Samsung Galaxy S6) order on 12th october 2015, with order number 71195404 from Shopclues.com, still I did not received the product. I have called the courier department (OnDot) on 16th Oct 2015 just to inquire when would I be getting the product delivered. To my surprise they told me that product was delivered on 14 th october to different address and said that it's not the mobile product. I understood that the shopclues have given me the fake shipment number to cheat me, I immediately called them but they said the promised date is on 19th so no action will be taken, then after coordinating my self with courier (OnDot) team they have sent me the Delivery sheet screenshot. I have immediately sent that copy to Shopclues, they then said I will be getting back to me by solution in next 48 hrs. Post that I have called them again and they said me the same story telling me that they need other 48 hrs, till now no resolution was provided. I have purchased this through my credit card wherein my bill date was generated. I badly need Help Details: Product - Samsung Galaxy S6 (Black) 32 GB Date of purchase: 12 Oct Date to be delivered : 19 Oct Price - Rs. 29, 999/- ShopClues No [protected] / [protected] Order no[protected] Shipment/tracking no[protected] Case logged by shopclues - 4564602 My contact number - 91 [protected] They have updated in the tracker as delivered. attaching the screenshot.