[Resolved]  ShopClues.com — scratch card, prize money

I recieved a letter from shopclues, telling that you have won 1 lakh with a scratch card, scratch card was containing 10lakhs in it, they had a code in that too send for some # helpline number, after i send that called me and they told we will transfer your money but you need to pay 6000 before we send as service tax, service tax should automatically detect from the prize money if it was true, shopclues is cheating customers it is a big fraud company. If i get the money i'll stop it here itself, orelse the next complaint will be in cyber crime.
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Jan 14, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
ShopClues.com Customer Care's response
Dear Sharath,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.
Complaint comments 


I am from tamilnadu i have received coupen for scratch and win by post. It's true or fake

Hello sir mera lukhy winner TV show muja Tata Safari Mila mujse vrenender Kumar 75500rs jama Kiya muja Abhi tak koi inaam mila nhai please action replay Mera Mobil number [protected], WhatsApp number [protected]
Im js raju im from andhra pradesh i gave the letter by speed post shopcluse scratchcard voucher i won the 15laks rupees
if fake or not give the reply no response of the contact details of letter
js raju
mobile no:[protected]
kaikaram vunguturu mandal

I had received a scratch card that i win XUV 500 4wheeler and 1% of the amount 14000 is it true r fake

I am Aswarth. I got letter from shopclues won the scratchcard voucher for 15 lakh rupees.

What about this? it is fake or not?

I have text to shopclues whatsup number but no replay with this? What happen it is?
We got a letter with scratch and win and in card 15 lakhs we send to the help line # they ask to pay first pay 15000 and later 40500 and later 82400 and they send us a [censored] letters to us and they send us message in that the money is double total is 30 lakhs now you need to pay 1, 53, 000rupees then your money will release in your account and they are keep on calling us to pay money so your money will get after we called shopcule customer care means they told they will never send such coupons and they told if they call tell them we got price money the customercompany member told we finally concluded that don't pay any money to them this all [censored] and fraud price money and I saw the same coupon and letter some body got so don't trust this type of price

Hello I received similar post saying that it's 10th anniversary celebration and a scratch card. guess what I have won 8, 40, 000 LOL!!!.

So my question is that, how these people get our contact information.
I have received on address and phone number as per my latest order details. Did the nearest courier vendor who delivered my product or the shopclues themselves.

If it helps to track down these scammers.
website they hosted: shopclusegift.online
rokie mistake as they also did spelling mistake

903 Building 7, Prakashdeep, 2nd Floor, West Midnapore, West Bengal India, Pin 713427
obviously fake though

Phone numbers mentioned

Posted from Kolkatha GP)
Counter No: 20, 09/07/2020 at 11:39

I guess post offices has CC TV which can help you to narrow down these kind of stuff.

I am from tamilnadu (Chennai) i have received coupen for scratch and win by post. It's true or fake
Also they given helpline number [protected] and mentioned particularly to don't call to customer care numbers.

pls guide me in this reg..
My name is lokesh I have received a post from ShopClues.com in this cover I got a scratch card and I win 1st hyndavi i20 the cost of car is 960000 and they are ask advance amount for getting the prize there contact numbers are not connecting [protected],[protected] these numbers are not connecting I have a doubt it is real or fake please answer my question ShopClues is a fraud

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