[Resolved]  ShopClues.com — shopclues made an offer of pendrive. i accepted the offer and made payments. after that they denied the offer without any reason

Address:Thiruvananthapuram, Kerala

From,
Anil kumar. K
Thiruvananthapuram.
[protected]@gmail.com
Mob. [protected].
To
Shopclues.

There was an offer of 64 gb sandisc otg pendrive from shopcues for rs. 450. As a result, i accepted the offer and made payment on 11.10.2019. Shopclues accepted the amount and replied that the pendrive will be delivered on or before 19.10.2018 (Order no[protected].). On 17.10.2018 they returned the money by rejecting my order. Once you made an offer and i made payments accepting your offer. Then there arose a contract between shopclues and me. You have a legal obligation to keep the offer or it will become a breach of contract.
It is apparent that you have made an offer only intending to raise a huge amount from the public and rolling them in your business and after a week or later the amount is refunded by apologizing that you are not able to fulfill the order. For example if 50, 000 people from different parts of the world accepted the offer, you would get rs.2, 25, 00, 000 (50, 000x450) in your account. You can utilize this money for one or two weeks and after that you refund the amount to the customers there by you will get huge profit without any loss. Such a type of nasty fraudulence and treachery on the part of shopclues can never be tolerated. You have been getting unlawful gain by cheating the public. You are to give a proper reply in this regard otherwise i will share my bitter experience from shopclues and about your foul play in my facebook page and whatsaap and dissuade my friends from purchasing any product from shopclues and also looking forward further proceedings against the firm.

Sd/-
Anil kumar. K
Thiruvananthapuram.
Date. 18.10.2018.
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Dec 2, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Oct 29, 2018
Updated by [email protected]
No updation
Verified Support
Nov 01, 2018
ShopClues.com Customer Care's response
Dear Anil,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

We've checked the details and found that the order has been canceled as we are unable to fulfill your order at this time.

If you have any further concern or assistance, please email us at [protected]@shopclues.com and we will be happy to assist you.

Best Regards,
Team ShopClues
Complaint comments 

Comments

I got a letter yesterday that says i won 1lack money by ShopClues 9th anniversary Lucky Draw Contest.. is it true or not

ShopClues.com Customer Care's response, Nov 1, 2018
Verified Support
Dear Sevil,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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