ShopClues.com — Showing delivered but not received yet

Address:	Pune, Maharashtra
Website:	shopclues.com

My order 72760569 is not deliver at the mentioned shipping address till date. But shopclues is message sent to me on dt.[protected] that order 72760569 has been successfully delivered at the mentioned shipping address. Its wrong. I also contact to mention shree maruti courier service and given them a tracking number[protected] and checked they said that they didn't got this type of product. & checked with tracking number its not showing any status and I got email from shopclues as

Hi,

Thank You for Shopping at ShopClues.com

Your order 72760569 has been successfully delivered at the mentioned shipping address.

Here're your Order Details:

Order Date: 20 Oct 2015, 09:23 AM

What happens NEXT?

-Your cashback (except cash on delivery orders)in the form of ClueBucks will be credited to My Account at the earliest.
- In case of any discrepancy, reach out to us at anytime.
- Your purchase is 100% secure under Buyer Protection Rights.

You can also track your order on MyAccount

. Need any help? Please write to us at shopclues.com/support

Warm Regards
Team ShopClues


Please do any action against this because from last five days following the customer care of shopclues and they are just saying me as

Hello,

Thank you for contacting ShopClues.com.

Your request has been logged with ticket number 4923024, please use the same email for further communication. We try our best to get back to you within 2 working days.

Team ShopClues.


and till I didn't get my product or my paid money.