[Resolved]  ShopClues.com — They do not refund

Address:

Mumbai City, Maharashtra

I AM PRANNAV KELUSKAR FROM MUMBAI. I HAD ORDERED FOR SUNGLASSES FROM SHOPCLUES ON 4TH SEPTEMBER 2014. FOR RS.299/-. REF: shopclues.com/ray-ban-high-copy-rb-3026-unisex-dark-green-sunglasses-with-golden-frame.-2.htm...⇄ THEY SENT ME BLUE COLOR SUNGLASSES INSTEAD OF GREEN MOREOVER IT WAS CHEAP PLASTIC . NOT GLASSES . WHEN I CONTACTED THEM FOR REFUND THEY SAY IT IS STANDARD QUALITY AND WONT BE ABLE TO REFUND. WHEREIN THEIR RETURN POLICY STATES THEY WILL REFUND IF WRONG COLOR DELIVERED . REF: Wrong colour delivered If wrong colour is delivered, under buyer protection you are eligible for replacement or refund. For some products there could be slight variation in the picture and actual product. Before creating a request through shopclues.com/support, please ensure you have verified with the product description at the website, and you are sure that the delivered product can't be used by you. Please do keep the picture of the product . I REGULARLY SHOP ONLINE ON OTHER WEBSITES AS WELL. THEY ARE CUSTOMER FRIENDLY. SHOPCLUES IS NOT. PRANNAV KELUSKAR [protected]@gmail.com [protected].