ShopClues.com — unnecessary amount debited from sellers by Shopclues.com Team

Address:

Gurgaon, Haryana

Dear Sir, we are shopclues seller from last 1year recently shopclues debited Rs 4440/- (near by 100 to 200 more or less) here i have give all details about this matter. you take action on shopclues company. my suggetion is do not sell with shopclues. they are doing daylight robbery from sellers. My Details 1. order no: 21219321. shopclues debited Rs 3535.02 we sent this item by Bluedart courier as per shopclues guidance. but, it was returnd to us by Bluedart Courier they said " DATA NOT FOUND From shopclues site" we mailed same day to our service manager Mr.Mohammed amir . but, no response from him & shopclues. what can we do in this matter? but, shopclues debited Rs 3535.02 from our ac recently. we mailed many time. but we got indirect answer from them. after a long time they mailed to me "you did not shipped this order .so, we debited product value" what is this, how can i response for Data Not found prblom? 2. order no: 32814385 & 32812787 we shipped this order same day after getting order by shopclues. customer did not recieved this product after made cod. customer mobile no is out of service ( Mr.Om Prakash Ray, A156, 2nd Floor, Shakkarpur, Laxmi Nagar, Delhi-110092, mobile no is [protected]. ) customer mobile no is out of service. so, product returnd to us Note Here !! if shopclues take alternative mobile no how will it return to us? robbery team sorry to say this . we are very tired due to asking with shopclues (shopclues team ) debited Rs 809 fro this dear sir/madam, you say is it robbery or not? 3.order no: 24151717 we shipped this product. bluedart picked this order & not shipped. they said "due to Festival traffic, it will take some more time" after 1 week, they returend this product, we could not ship this item due to heay festival traffic" what can we do sir? again robbery team ( shopclues team debited Rs 289.821. from our ac all are debited recently by january & feb 2015 . they are not returned our money pls take criminal action on shopclues & my requst is, do not sell with shopclues .com Thank you MID no:72719