[Resolved] ShopClues.com — warranty issue

sudhirgarbada

from Pune, Maharashtra

Address:

Udaipur, Rajasthan, 313001

Dear team,
I have taken sansung led tv form shop clues and order number is[protected] dated 31 oct 2016.
This tv is under warranty. We have a problem in tv but samsung company told that we will not repair this tv because this tv in out of india.
How we know this tv is out of india??
We have already send mail to shopclues but yet not received any response.
Please help me or responce.

Thanks
Sudhir jain
[protected]

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Apr 13, 2018

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

ShopClues.com Customer Care's response Hi Sudhir,

We are deeply apologetic for the experience you had this time. Please allow our team to connect with you and sort this out on priority. Request your patience in this matter.

Regards,
Team ShopClues.

Oct 28, 2017

Updated by sudhirgarbada Dear Sir/Madam,

Please update the status of complain . we are follow up with since 04 oct 2017 but we are not taking any proper response. whenever we have called to service center we have receive only ticket number.

please update