[Resolved] ShopClues.com — wrong product delivered two time | |||
Dear sir, Please note that we had received wrong product from your side against order id[protected] and i am return the same product to you on same dated 14.03.2019. But till dated we have not any information from your side and customer care person not calling me last 7-8 days. I am daily many time calling to customer care no [protected] but not respond. Please solve my problem at the earliest. Thanks & regards Kailash pawar [protected] Was this information helpful? | |||
May 1, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Mar 25, 2019 ShopClues.com Customer Care's response Dear Kailash, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. The refund of Rs. 432.00 against the order ID[protected] for "Positive Vibes Only Tees combo for Dad and Son" has been processed in your ShopClues account in the form of Clues Bucks on 14th Mar, 2019. To check the available balance, please login to https://myaccount.shopclues.com/index.php?dispatch=reward_points.userlog. Please note that the Clues Bucks are your money secured as credits in your ShopClues account which can be used in your next purchase with us. Below are the steps to place an order using CluesBucks: -Log on to ShopClues.com using your registered e-mail address and password -Select the product you wish to buy -Click on "Buy Now" -At the Review Cart page, redeemable Clues Bucks will be visible. -Click on "Redeem" and the amount will be deducted from your product cost. To know more about Clues Bucks, kindly refer http://www.shopclues.com/cluesbucks.html. Seeking for your understanding in this regard. Best Regards, Team ShopClues | |||
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+91 12 4441 4888 (Customer Support)
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Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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OD[protected]
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues