ShopClues.com — wrong warranty card or may be fake

Address:Kolkata, West Bengal

I have ordered a Reebok Unisex wrist watch on www.shopclues.com with order no. 12161611. In the Shopclues Android App 24months warranty is written against the product. But shopclues sent me a 6 months warranty card! So I have attached associated pictures of the watch, packet, warranty card. Is the product is fake? Or warranty card fake?
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ShopClues.com customer support has been notified about the posted complaint.
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No proper resolution till now.

Dear Sourav,

We sincerely apologise for the inconvenience caused to you. As already informed, the product is under 24 months seller warranty so you can contact with the seller on contact No.[protected] within the warranty period or you can directly contact us within that period. We appreciate patience and understanding in this matter.


Regards,
ShopClues Support!

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