ShopClues — Gift Certificate Theft

Address:

Chennai, Tamil Nadu

Don't buy any product from shopclues, they are the number 1 cheating e-commerce site in India. I have been using ShopClues for long time and have bought products for 2 lakhs from them until I faced this issue happened last week. My friends gifted me "Gift Certificate" of Three Thousand (3 coupons each Thousand Rupees) from Shopclues on Aug 2013. I have not used and waiting for good product, on 11-Apr-14 I recieved a e-mail saying I have used all the 3 coupons and I was shocked since I haven't used it. I called them around 5 to 6 times and explained all these things and they were saying I have shared coupon with my friends, which i never did. Finally i was able to get the details of the person who they claim have used my coupon. I tried calling him and it says "Number Not In Use", i called them back and spoke with Floor Manager, he was so arrogant and not giving proper answers. He says we have already given you the mobile number and it is your problem to track him. I asked him to cancel the order he has placed and was not getting any from response. From 11-Apr-14 till now i have made around 15 Calls to them and till now i have got my coupon back. Please cancel the Order Id: 12848691 placed by the person stolen my gift certificate code. I suspect, some one who has Shopclues internal access has stolen all the coupon code not used for long time and they have created dummy id to buy products. If you want any details please e-mail to [protected]@gmail.com to get further details.