ShopClues — Only speakers without woofers and remote were delivered

Address:

Sangrur, Punjab

I made an online purchase through Shopclues on 15.08.2015 for F&D t 400 x 2.1. The order no was 65285338. The order was booked through Delhivery courier on 22.08.2015 by F&D e store at Gurgaon, I received the order on 25.08.2015. The product delivered to me were only speakers without woofers and remote. Since last 4-5 days I am trying to contact with Shopclues aith all means. But they are not giving any satisfactory reply. Customer care people are also not able to find out the cause. They are just saying me to have some patience. For this, I have spent my so much valuable time and also feeling harassed and bluffed. I request you to kindly arrange to release woofers and remote for the same or to arrange the refund along with the compensation as It has been already so late and also I have spent my lot of time on it. Such online shopping sites must be closed because these are also defaming other good online shopping sites. Pl. resolve the issue.