ShopClues — Regarding the product is not shipping after 15 day of payment | |||
I, Prabir Biswas shop a mobile phone on Shopclues in 29th oct 2013.The description of phone is Nokia 108, white of price 1949.Then(at the time of shopping) it was written that the product will be shipped within 5-7 days.Today is 12th nov but till the product is not shipped.When I tracked the order on 3rd nov it show that it has been shipped on that day through DTDC, but the DTDC track no was showed invalid in DTDC site .They told me when I called them 1st time on that day it was just technical problem don't worry about that.Till the product not was shipped and they give me excuses one after another but they don't want to chancel the order or give my money back. Was this information helpful? | |||
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ShopClues customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
My massage to all who going to shop in Shopclues "be conscious mainly when you are make payment through online"
Reply
Dear Customer,
We are regretful for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert ASAP. For other assistance, write to us at www.shopclues.com/support.
Regards,
ShopClues Support
We are regretful for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert ASAP. For other assistance, write to us at www.shopclues.com/support.
Regards,
ShopClues Support
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