ShopClues — Return of fake product

Address:	Lucknow, Uttar Pradesh, 226006
Website:	shopclues.com

This is in reference with Order ID:91830370
place on 17 may
return placed on

RETURN DETAILS
Order id: 91830370
Return id: 2868359
Return date: 31/05/2016 11:38 PM
Returns status: Declined-SC Legacy
Product: Spy Skoda Key Camera


Nowhere it is written on product page that returns should me made in 10 days
When i placed a return request 13 days later they told me that return could not be processed since it is out of 10 days window.
Product is of mediocre quality and fake copy.
I even uploaded a video
Please Help

Regards
Ashish Goel
Mobile [protected]
Email : [protected]@hotmail.com