ShopClues — Reversal of defective product

Address:110024
Website:Shopclues.com

Was very bad experience with ShopClues. They delivered Defective product and they are not providing any reversal pick up. I mailed and called number of times to ShopClues but they are not giving any solution. Its been more than one month still they did not sent for reversal pick up.
Now i am fed-up. And advice no one buy from ShopClues.

Suman,

Thank you for shopping with ShopClues.com.

This is with reference to your request received for return against the order no. #[protected] [Mega Star 1.8 Ltr Electric Kettle].

As requested by you, your request has been approved for reverse pick up.

Kindly note the reverse pickup has been scheduled and one of our courier agencies will reach you in next 4-6 business days.

We request you to pack the product and do mention order number on the packet and hand over the packet to the executive with the following address mentioned on the packet. Kindly take the receipt from courier person.

Thanks
Suman [protected]
[protected]@gmail.com
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ShopClues.com customer support has been notified about the posted complaint.
Jan 30, 2017
tpsarathi2009's response
Sorry my order id is wrong...
Id is[protected]
Jan 30, 2017
tpsarathi2009's response
Update my order id[protected]
Cancel order id[protected]

Jan 30, 2017
tpsarathi2009's response
My first submission is not currently..
Please cancel I'd is[protected]...
Jan 30, 2017
tpsarathi2009's response
Please deliver itam id is[protected]
Please don't cancel this order...
Please update...
You can cancel I'd is[protected]
Please help me...
Complaint comments 

Comments

Order id[protected]
Please cancel this order .
Money not transfer your account.

Dear sir
I have order. Susmang cable dt 28.12.2016 order no.[protected] name vaibhav jain . But this cable not workingand many complaint shop clues customer care but not solve and only give answer two working dys your complaint resolved but not answer . Pls help
I have purchased a led TV 32 inch through shop clues vide order no.[protected] on 01/01/2017 and have made payment through net banking. Till date I have not received it yet inspite of my repeated requests no response is given. Kindly look into it.
I want to cancel the order because I choose wrong product.
My order no is[protected]
On there website there is no cancle order option i found so plz cancle my order

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