[Resolved]  ShopClues — won 15 lakhs complaint

Address:DOOR NO:4-5-44, CHRISTIAN PETA, West Godavari, Andhra Pradesh, 534260

Just now i got a letter from indian post in that there is a empty application and a scratch card. After scratched that card there is a message in it that i have won 15lakh cash prize and to claim that they send a empty application with bank account details so please is it fake or not. And one thing i want to tell you this was the second time i got this type of scratch cards so please try resolve my issue and tell me is it fake or not
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Mar 7, 2020
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2020
ShopClues.com Customer Care's response
Dear Ranjit,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

I am ordering one thing in shop clues online shopping tight now. It demands my OTP no. I have already sent my OTP, but one notification Says that OTP no. is not to be given to anyone which is harmful for ṭhe customer. But unfortunately, I have sent!!! Can you help me?
hminga sailo's reply, Jan 29, 2020
OTP no. was required while ordering in ShopClues. One notification Says that OTP is not to be given to anyone which I didn't read before. Unfortunately I have already sent my OTP. How to do???
ShopClues.com Customer Care's response, Feb 5, 2020
Verified Support
Dear Hminga,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please note that OTP is asked only while placing a Cash on Delivery (COD) order with us on our website. Shopclues will never ask to deposit any money or to send any personal information/ Documents.

Do let us know your registered Email ID/contact number to enable us to check and confirm the order details.

Best Regards,
Team ShopClues

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