[Resolved] ShopClues.com — Defective product send me

neelam19

from ghaziabad, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201005
Website:	www.shopclues.com

I have order micromax Q326+ mobile to shopclues from 15/1/17 and recieve me from 19/1/17. my order no. is[protected]. I have check the mobile but mobile is defective, screen is not work and automanticaly phone off. so i am complain the shopclues customer care. Customer care says me complain no.- 717061 but not action my complain. I am going service center replecement for mobile but he ask mobile is not replacemet only service. I am collect mobile jobsheet and send to customer care but customer care again to new complain no.- 8367403 and 831584. I am call for daily shouclues customer care but not sloved my complain .shopclues 10 days repalcement warrenty but not replacement my phone . I am dissponted shopclues sales after service so plz help me. i have refund my money.

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Jan 22, 2018

Complaint marked as Resolved

Problem is resolved

ShopClues.com customer support has been notified about the posted complaint.

Feb 16, 2017

Updated by neelam19 shopclues is not good service proveded for customer for 10 days under warreny and not supporting for customer care. shopclues send defective product for customer care. so plz refund my money. I am very disspointed for shopclues.

Feb 16, 2017

Updated by neelam19 Shopclues send defactive products for customers and not refund for customer and not product replacement

Feb 18, 2017

Updated by neelam19 i have not recive any refund and shopclues are not responce to me

Feb 20, 2017

Updated by neelam19 i have not recieve my refund

Feb 21, 2017

Updated by neelam19 I have order micromax Q326+ mobile to shopclues from 15/1/17 and recieve me from 19/1/17. my order no. is[protected]. I have check the mobile but mobile is defective, screen is not work and automanticaly phone off. so i am complain the shopclues customer care. Customer care says me complain no.- 717061 but not action my complain. I am going service center replecement for mobile but he ask mobile is not replacemet only service. I am collect mobile jobsheet and send to customer care but customer care again to new complain no.- 8367403 and 831584. I am call for daily shouclues customer care but not sloved my complain .shopclues 10 days repalcement warrenty but not replacement my phone . I am dissponted shopclues sales after service so plz help me. i have refund my money.
www.shopclues.com (vardhman tele marking sco-75, sec-12 A, near bikanerwala gurgaon) contect no.[protected]

Feb 21, 2017

Updated by neelam19 shopclues sales departmant call me ur amount revert ur account but not return my amount rs.- 2799.

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Comments

SumitBhalla

from Delhi, Delhi

I have purchased wrangler jeans with order id[protected]. On JAN 31 i had requested the product to be returned. No one from shop clues ever contented me to co-ordinate the pick up of the product. Since then, i have called the helpline number twice and have not received any satisfactory reply from shopclues. My shopclues return id is 3643651.