ShopClues.com — itel-it1407 battery & 1 qty tukzer gold plated micro usb to usb not delivered

Address:

Thane, Maharashtra, 400604

I ordered for 2 qty of tukzer gold plated micro usb to usb cables and also itel it1407 battery. However, to my disappointment, i found only one unit / qty of tukzer gold plated micro usb to usb cable only. Then, i emailed to them requesting the co. Shopclues.com to deliver the itel it1407 battery and the 2nd piece of tukzer gold plated micro usb to usb cable or refund the balance amount of rs. 700/- or so to my bank a/c. I have not received any response from the co. So far. On the contrary, i received sms requesting me to recommend their products to others as a satisfied customer.

Hence, i request you to help me in getting the above things delivered.

The order id.:[protected]; invoice no.:- s75745ib31, dt. 05.09.2018 & the invoice value is rs. 398/-, qty - 2, item - micro usb to usb cable.

But i received only 1qty of that cable. No battery received.

My a/c is debited with rs. 939/- on 04.09.2018 fvg. - avenues india pvt. Ltd.

Please do the needful.

Thankig you,

Sincerely yours,

Devarajan.