[Resolved] ShopClues.com — not replacing damaged product | |||
Respected Sir This is the cmplaint against Shopclues order ID:[protected] I purchased a wireless Bluetooth headphones (HBS730) on 13/06/2020 from shopclue by online with ₹410/- through Paytm. It delivered on 20/06/2020 Due to the poor battery backup I requested return within 7 days(27/06/2020) for replacing the product(Return request ticket no.[protected].First they approved and giving message to arrange pick-up. Butwithot any reason same day the closed the return window. Again I approach to the customer service center still no replay. According to the Shopclues return policy was 10 days, but they are not ready to either replace this none working item or refund the money ₹410 with compensation Was this information helpful? | |||
Aug 10, 2020 Complaint marked as Resolved Fast response from Shopclues.com. The picked up the complaint item and refund the money. This was a very fast resolved area.
Thanks for the Forum ShopClues.com customer support has been notified about the posted complaint. | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Post your Comment