[Resolved]  ShopClues.com — offer of first prize a mahindra vehicle

Address:New Delhi, Delhi

Have received calls from your "information officer" intimating about a first prize of a mahindra suv i have won. The displayed number is [protected]. Truecaller identifies him as sanjay sharma. Person has details of my address and phone number and wants bank details. When i asked him to send the money, he says wants my official name and bank name. He also wants me to send a whatsapp message to [protected]. I called your consumer complaints but there is no mechanism to speak to anyone. What kind of client protection firewall you are running?

Wha
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Dec 10, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
ShopClues.com Customer Care's response
Dear Gopi,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Sir I'm sankarrao from Tuni Andhra Pradesh .I have received a some letter regarding prize money .I have called and they have informed us that I got 150000 money and they are asking us to send account number, mobile number, ifsc code .is it true pls check and inform to me

ShopClues.com Customer Care's response, Nov 11, 2019
Verified Support
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Hi,
I received a letter with a ShopClues coupon. Is there any online shopping lucky draw contest planned or is it a fraud?
There is also a helpline number give with it --[protected].
ShopClues.com Customer Care's response, Nov 14, 2019
Verified Support
Dear Aishwarya,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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