ShopClues.com — Order[protected] Refund request reject

Website:

www.shopclues.com

I have make a return request on 17th Feb for this product the next day it is delivered. Mentioned not worthy all called CC and explained the quality is poor. Still I found today status Return rejected. When I called CC, is saying quality is not comes under policy.
I have never went through such while shopping from other e-commerce sites. It was smooth. Also I have order 2 different product same time 1 is absolutely fine but another product quality so cheap and not at all worthy. Then why should I accept that product. Really embarrassing. Last time I called they said we will update you in 4 days now today when I say Return reject at last they said we will raise to concerned department and again will take 4 days and at last once the timeline of return will exceed they will say now it is not under the policy of return.