[Resolved] ShopClues.com — product not delivered even after 7 days of assured date, but amount has been debited from my account | |||
I had ordered product on shop clues on 26-04-19, my order is[protected] and i got reply as soon i ordered was i will get product by 1-05-19.. But, til now i haven't got my product, but amount has been debited from my account. Now, if i contact shopclues, they are negligible and saying they cannot give assurance on delivery, since they depend on 3rd party logistics. They are arrogant and unprofessional, even now they are saying, they cannot assure exact delivery date, and even saying, i can complaint where ever i want.. They are thefting hard earned money abd giving false promises to customers Was this information helpful? | |||
Jun 21, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support May 06, 2019 ShopClues.com Customer Care's response Dear Sunil, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. Please share your order details to enable us to check and resolve this at the earliest. Best Regards, Team ShopClues Verified Support May 18, 2019 ShopClues.com Customer Care's response Dear Sunil, Greetings from ShopClues.com We're sorry for the delay in our response. Regrettably, we're unable to find the order ID in your reply. Please share your correct order details to enable us to check and resolve this at the earliest. You can also contact our customer care number[protected] from 09:00 AM to 06:00 PM (Monday to Sunday). Best Regards, Team ShopClues | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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I have account in your shopclyes
Registered email I'd: - [protected]@gmail.com
Registered mobile no:-
[protected]
Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
We'd like to inform you that your ShopClues account has successfully been disabled as per our records. Do let us know in case you wish to reactivate your account.
Best Regards,
Team ShopClues