ShopClues.com — Product not delivered up to now kept an order on oct 23 2016 and also cash debited on the same date and delivery max date is 09 nov 2016. | |||||
Actually i kept an order on Oct 22 2016 at Shopclues.com for an product of Samsung 40 inches smart TV and the order number is[protected] and they debited the amount of 28500 on the spot on same day and they given max delivery date of 9 Nov 2016 but up to today they didn't delivery the product to me .I called to them several times in between these days they telling to wait for the last date of delivery n i called them on 9 Nov 2016 and asked for the courier partner details even they are providing the details of them n there telling product is untraceable we will get back to with in 2 r 3 working days. why these many days they are taking to delivery the single product and even customer care guys giving me rude response to me. I need a immediate response from them why the hell these E-Commerce Shopclues.com guys were doing like this really am hoping ill get the solution from you. My contact no. is [protected] my name is Praveen Kumar Vasa and my alternate no. [protected] Was this information helpful? | |||||
ShopClues.com customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
As my order no[protected] received by me on 04.11.2016. i got one product instead of paying for two. i have returned two dresses for larger size but received only one for same size not larger.
Reply
hey! i am having the same problem as you for my LED TV https://www.consumercomplaints.in/shopclues-com-led-tv-sent-through-beacon-surfa...⇄
you can check my post.
Let me know which courier company you have got for delivery. if its beacon surface courier, then my friend you are stuck.
shopclues and beacon are making a fool of the customers.
you can check my post.
Let me know which courier company you have got for delivery. if its beacon surface courier, then my friend you are stuck.
shopclues and beacon are making a fool of the customers.
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information