ShopClues.com — Return of product

Address:Gurgaon, Haryana, 756100
Website:www.shopclues.com

Hello sir, I recently order a refurbished Apple iPhone 5, and it was replaceable by merchant. But when I received this product I saw phone charger is damaged, earphone is also not good and handset having meny scratches.but when I wish to return the product, merchant rejected it. So please kindly solve this issue and return it back.
My order no is[protected].
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Dear Sir/Madam
Please give information my order, i am complain the customer care but no response my order & not found in my order till dated
please action & Revert my order status

Regards
Naman Singh
mob-[protected]

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    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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