[Resolved] ShopClues.com — return policy and refund. | |||
I initiated a return of a product but return rejected and I didn't received my refund. I am not satisfied with the product quality as it is not genuine product as per descriptions. I want refund and return of the product. They ignore my return request and didn't provide the refund as it was retuanbke when I bought it. I requested for several times by contacting their customer service but always got ignored to provide the refund. Order ID[protected] Was this information helpful? | |||
Apr 27, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Mar 25, 2019 ShopClues.com Customer Care's response Dear Supantha, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. As we have investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after a proper quality check. Hence, we are unable to process your request. We appreciate your understanding in this matter. Best Regards, Team ShopClues | |||
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i ordered Lenovo Charger...with 6 month Warranty
After Receiving Product...
Charger is not Working and no Warranty Card Received And HTC Data cable Received...
i sent Return Request But Return Request Rejected...
So Bad Shopcluse Experience..
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
We've investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after a proper quality check.
Hence, we are unable to process your request. We appreciate your understanding in this matter.
Best Regards,
Team ShopClues