[Resolved]  ShopClues.com — return rejected without any reason

Address:Rajkot, Gujarat, 360001
Website:Shopclues.com

I ordered a wallet and they have delivered a used wallet which is broken inside.. I requested return but they rejected my return request straight away.

Without any valid reason.

Order id:[protected]

My account email id: manan. [protected]@gmail.com

Please take strict action against shopclues.com site.. This site is not offering products as shown on their website but deliver used and duplicate products.
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May 13, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2018
ShopClues.com Customer Care's response
Dear Manan,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues.
Complaint comments 

Comments

I ordered two sets of product Automatic plastic toothpaste dispenser and i received only a single set of that product Automatic plastic toothpaste dispenser and the amount taken by that dilivery boy was of two products and i also received a mail regarding that product is that i received both the dets of my products which is not true

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