[Resolved] ShopClues.com — Today's rubber cleaning, gloves/product not delivered no money refunded | |||||
I ordered todayin's rubber cleaning Gloves (Order id[protected] first time from shop clues as i knew This website is worst but still gave a try and this try was Most painful experience. I ordered on 28 feb and was supposed to delivered by 3rd mar, 2017. It was not delivered and after 15 days when i enquired for it, they said it is returned to origin. Then, when i didn't get refund after 20 days and mailed for it again and again i didn't get any response and suddenly on 5th april; after more than a month.. Status showed it is delivered. However, neither i didn't get product, which i don't want now. Nor i got refund.. I write many mails to shopclues and professional courier but they are giving reply no solution. Forget mail and feedback, i called customer care, and person named hemanth assured me resolution within two days. But it has been three days & no response or solution.. I was not given product, i didn't get refund and i wrote dozen of mails to which there is no reply from anyone. I do 90% shopping online and never faced any issue from other portals. This was first with shopclues and will be last once my issue resolved. I need refund and compensation for so much inconvinience. Mail was sent to [protected]@support. Shopclues.com Cc: [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, [protected]@tpcglobe.co.in, [protected]@tpcglobe.co.in, delzo-csc. [protected]@tpcglobe.co.in, delzo-csc. [protected]@tpcglobe.co.in, [protected]@support. Shopclues.com, [protected]@tpckw.com, [protected]@tpckw.com. I wrote lot of mail, few i am attaching in photos. Was this information helpful? | |||||
Jun 2, 2017 Complaint marked as Resolved The product was misplaced by courier boy and they refunded money to my account. But it took a month time. ShopClues.com customer support has been notified about the posted complaint. | |||||
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