ShopClues.com — warranty not claiming

I was facing an automatic restart of samsung tv... As it was under seller warranty the service center and not made in india if refused to repair free and would charge some money.. This information was conveyed to shop clues and they told to share the bill with them and they would initiate a refund... So i shared the bill but then also they are not responding to it.. They are just passing time by saying that we will contact you in 2 days and all... Plzz see to this.. As my warranty is going to expire in august and then after that they would not listen to it.. I am sharing the bill receipt too