Shopeyard.com — complaint about my order ncert books

Address:

192231

I have orderded ncerts books 3 days before but i m not getting any confirmation From shopeyard, only at the time i paid, i got one sms from ccavenue that transaction is successful. After that i checked my account, site is showing you have placed no orders. Yesterday i again mark these books for order when they asked for pay through debit /credit card, i commented there, "I have already paid for same products under order no[protected], and ref no.[protected], now it's showing when logged into my account, , in orders -that new order, under order no.[protected], , but showing" processing ".now I am confused please they don't give response to my mails.