Shopeyard.com — i did online payment but i didn't get the downloadable permission.

Iam booked and payed for download book "indian polity by chaitanyadev sir - hand written notes - telugu medium - pdf" worth rs 149 on 21/05/18 in shopeyard com. But still there is not any confirmation or information about my
Order. I tried to call customer care and the number is not working. I wrote emails to shopeyard for the status and no response from shopeyard. I'm totally dissatisfied with shopeyard service. Its very worst website and why cheating the customers.
Company site - shopeyard
My order no is[protected]. E:mail : [protected]@gmail.com
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Sir,
I've ordered ADV RAMANA RAJU sirs paryavaranam book on[protected].They have send a reply that they will send particulars for my mail. But they've not send any tracking details and their contact number is not working.
My order no. #[protected]

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