Shopforschool.in — Not receive school book

Dear Authority,
I have booked 4th standard book kit for my ward and paid online charges on 31.05.2020 .My order no. Is B2CO76833 and AWB is D73634568 but till date I can't receive any books through DTDC Couriers. I can't cancel my order and not get any phone call from DTDC Couriers.
I request you to see the matter and take necessary action as soon as possible.