Shopify — Order Placed But Not Received Yet

Dear Team,

Please help me with my order I placed a order on[protected] and I paid the payment already of Rs 762.45.and its been 1 week. but I didn't received my order and now the link from which I order is not working too. and their is no customer care no or email id whom I contact regarding my order.
I attached my order summary for your reference. Please help me in this problem . after this incident i go through the reviews of Shopify and their is so many consumer who is having same problem like me and this is unethical.

Please take some action and help me too.