Shopify — shopify pay out

Worst ecommerce platform ever. You are nothing but cheat. Taking subscription money every month, not sending traffic at all. Plus not transferring money to my bank account which my clients paid through shopify payment gateway. They keep on lingering on different pretext (Send me this paper, send me that paper, resend paper, change account, sorry we forgot, etc etc). Its been 6 months. They have no issues in taking money from my bank but giving (I already sent product to my clients, so cant even cancel). I am tired of talking to their customer care. They rip me off with my hard earned money. Beware