Shopkin.in — order not delivered payment deducted

Address:	Near Sanatan dharam temple, 122001
Website:	www.shopkin.in

I placed order on march 27. I was told order will be delivered by 11 april. See below message.

www.shopkin.in your order is successfully confirm. Your order is deliverd to you on 11 april 2019. Need help for shipping details contact [protected].

I have not received my order yet and the number provided is not active and site is not active as well.
Something should be done about this.