[Resolved]  Shopmantra Epay Kerala Fraud — Sbi credit card fraud

Address:	Rangareddy, Andhra Pradesh, 500035
Website:	ShopMantraEpayment-Kerala

A.Satyalakshmi
I have SBI Credit Card, I received a call from this Mob no.([protected])Name is Raghavan Iyer from Master and Visa Verification Department at SBI on[protected] at 1700 Hrs. He (executive) told me that SBI Bank will Issue a new master Micro Chip Card on behalf of my existing Credit card. So first Bank Debit the charge of Rs.-9000 /- but he assured that it will be adjusted through reward points and the same amount will be credited to my account before generating my bill. I was hesitating to provide OTP but somehow i given OTP. Immediately my account got debited with Rs.9000. I immediately realized something fraud happened and I reacted quickly to reach SBI. I given the whole scene to them and got my card blocked. The transaction is yet to be claimed by the merchant. They SBI told me that I would raise complaint when the transaction is claimed for settlement. I wonder how the fraudsters get my details without connivance of the bank staff. I am surprised, when he told all my credit card details except OTP. Please guide me what should I do further?